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Terms of use

General
Your credit card will be charged by Moffatt?s Flower Company Ltd. All pricing on this site is in New Zealand dollars (NZD) and include GST. Delivery is only available to New Zealand addresses. Moffatt?s Flower Company is a New Zealand owned, operated and based business.

Delivery
We deliver nationwide via our network of couriers and freight companies. All flowers come directly from Moffatt?s Flower Company and are made onsite by our team of florists.

Delivery pricing
Christchurch Central $15.00
South Island $20.00
North Island $25.00
Rural delivery on application


Delivery timing
Christchurch
Same day for orders placed before 12pm. Orders after 12pm will be delivered the following working day.

South Island and North Island
Next working day for orders placed before 2pm. Orders after 2pm will be dispatched the following working day and delivered the next working day after that.

We are not able to deliver Sundays or on public holidays.
If flowers are web ordered on Saturday, Sunday or on public holidays they will be dispatched the next working day.

Replacement and refund policy
If you are not satisfied with the quality of your delivery please contact us within 24 hours and we will either redeliver your order or offer you a 100% refund.

We are unable to accept liability for orders delivered to the incorrect address when the incorrect address has been given due to your error. However we will do our best to help you in this error occurs.

Right to leave
By booking deliveries with Moffatt?s Flower Company you are authorising your delivery to be left at the address specified when booking. We will ensure that it is left in the safest place possible.

Product changes
The images shown in are to give the best sense of colour tones and styles for your flowers. Due to seasonally fluctuations and the nature of fresh flowers there maybe some occasions where certain varieties may not be available. We reserve the right to replace them with blooms of a similar colour, value and quality. order please email websales@moffatts.co.nz or phone us 0508 66 33 28.

Order cancellations
We are unable to except cancellations within 12 hours prior to the delivery day. If you wish to cancel your

Contact us
Phone: 0508 moffatts (0508 66 33 28), International +64 3 322 7975
Fax: 03 322 9228
Email: websales@moffatts.co.nz
Address: 1 Candys Road, Halswell, Christchurch 8025

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websales@moffatts.co.nz